2026 World Cup Mascot Merchandise

When will I receive my order?

Delivery to most physical addresses occurs within 7-12 business days.

Customize or Special order processing take 2-4 days more.

Usually every package less than 10 shirts or 2+kg,over that will be send one more package.

What should I do if I am missing an item or if I received a defective or incorrect item?

Sometimes the delivery may get lost because of the force majeure or some other reasons ,and you receive nothing.

Under the special condition, if the package is getting lost by the customs.

Please Donot worry,we will resend the package to you for free, and make sure you get it.

Please accept our apologies if your order was not processed correctly.

Just contact us,and we will do our best to correct your order as efficiently as possible.